The Studio Z online shop belongs to the business [BUSINESS NAME], 74 Filippou St, Thessaloniki, VAT No. [VAT NO.], 4th Tax Office of Thessaloniki, G.E.MI. No. [G.E.MI. NO.]. Contact: tel. 2310 206 209, email 2025.studioz@gmail.com. Use of the website and every order are governed by the terms below.
Products and prices
Prices are shown in euros and include VAT. Shipping costs are displayed before the order is completed. We make every effort to ensure that descriptions, photographs and availability are accurate. Colours may differ slightly depending on your screen. In the event of an obvious error in price or availability, we will contact you before processing the order.
Order
The order is completed when it is submitted at checkout. You will receive a confirmation email with its details. The contract is deemed concluded when this confirmation is sent.
Payment methods and shipping
The available payment and shipping methods are described on the page Shipping & Payments.
Right of withdrawal and returns
You have the right to withdraw from your purchase within 14 days, without giving any reason. The detailed terms can be found on the page Returns & Withdrawal.
Defective products
Every product is covered by the legal guarantee of conformity provided by Greek Law 2251/1994 on consumer protection. If you receive a defective or wrong product, contact us and we will replace it or refund you, at no cost to you.
Intellectual property
The texts, photographs, logos and design of the website belong to Studio Z or its suppliers and may not be reproduced without permission.
Personal data
The processing of your personal data is described in the Privacy Policy and the Cookie Policy.
Dispute resolution
For any issue, please contact us first so that we can resolve it promptly. You may also contact the Hellenic Consumers' Ombudsman (www.synigoroskatanaloti.gr). Greek law applies.