This policy explains which personal data the Studio Z online shop collects, for what purpose and what rights you have, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Greek Law 4624/2019.
Data controller
The data controller is the business [BUSINESS NAME], 74 Filippou St, Thessaloniki, VAT No. [VAT NO.], 4th Tax Office of Thessaloniki, G.E.MI. No. [G.E.MI. NO.]. For any matter concerning your personal data you can contact us: tel. 2310 206 209, email 2025.studioz@gmail.com.
What data we collect
- Identity and contact details: full name, shipping and billing address, telephone, email.
- Order details: products, amounts, payment and shipping method, invoicing details.
- Account details, if you create an account in the shop.
- Technical data: IP address, device and browser type, cookie data in accordance with the Cookie Policy.
- The content of the messages you send us.
We do not collect or store bank card details. Card payments are completed in the payment provider's secure environment.
For what purpose and on what legal basis
- Fulfilling your order, shipping the products and after-sales service (performance of a contract).
- Issuing invoices and receipts and keeping accounting and tax records (legal obligation).
- Replying to your questions and requests (legitimate interest or pre-contractual measures).
- Sending newsletters, only if you have given your consent, which you can withdraw at any time.
- Security and smooth operation of the website (legitimate interest).
- Traffic statistics and marketing, only with your consent via the cookie settings.
Who it is shared with
Your data is shared only to the extent required to fulfil your order:
- With the payment services provider Viva.com, for card payments.
- With BOX NOW, for the delivery of your order.
- With the website's hosting provider and technical support partners.
- With an accountant and with public authorities, where required by law.
We do not sell or make your data available to third parties for their own purposes.
Retention period
Order details and invoices are kept for as long as tax legislation requires. Account details are kept until you request deletion of the account. Data based on your consent is kept until you withdraw it.
Your rights
- Right of access to your data.
- Right to rectification of inaccurate data.
- Right to erasure, where there is no legal obligation to retain the data.
- Right to restriction of processing.
- Right to data portability.
- Right to object.
- Right to withdraw your consent at any time.
To exercise your rights, contact us: tel. 2310 206 209, email 2025.studioz@gmail.com. We reply within one month. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
Security
The website uses an encrypted connection (SSL) and we take reasonable technical and organisational measures to protect your data.
Changes
This policy may be updated. The current version is always published on this page.
